MPDV Expands AI Portfolio with Generative AI

Modern manufacturing software delivers tremendous capabilities, but users frequently spend valuable production time searching documentation, FAQs, and technical guides to resolve configuration or application queries. To help manufacturers accelerate software adoption, eliminate production inefficiencies, and reduce support bottlenecks, MPDV announced its first generative AI-powered “Smart Guide” for manufacturing environments.

An On-Demand Expert for MES, APS, and MIP

Whether configuring workflows, connecting machines, creating shift models, or exploring advanced functionality, finding the right information quickly can be a challenge. While MPDV’s documentation is comprehensive, locating specialized product knowledge that may not be immediately available on a busy shift. The Smart Guide changes that paradigm.

Powered by generative AI, it acts as a digital product expert for MES HYDRA X, APS FEDRA 2, and MIP 2, providing immediate answers based on trusted MPDV documentation and knowledge resources. Instead of searching through manuals and technical documents, you simply ask questions in natural language and receive clear, context-aware guidance within seconds. As an option, publicly available information from the internet can also be included. The Smart Guide can function as both a specialized search engine and a translator, providing context for technical features and helping users answer configuration-related questions.

The Smart Guide transforms the way employees interact with manufacturing software. From new users learning the system to experienced administrators working on advanced configurations, the Smart Guide delivers fast, practical assistance whenever it is needed. Rather than functioning as a traditional search engine that returns documents and links, the Smart Guide provides direct answers, explanations, and recommendations. Users can ask follow-up questions, dive deeper into topics, and resolve issues faster without relying on product specialists or support teams. The result is quicker onboarding, faster software adoption, reduced training effort, and greater productivity across manufacturing operations.

Built on Trusted MPDV Knowledge

The Smart Guide is powered by validated content from product documentation, user manuals, FAQs, solution guides, and proven best practices for MPDV software solutions.

By relying on controlled and verified sources, manufacturers receive reliable and transparent answers they can trust, while maintaining full confidence in the information being provided.

“The Smart Guide fundamentally changes how users interact with our software,” said Thorsten Strebel, Managing Director Products & Services at MPDV. “Instead of searching through documentation, users can simply ask a question and immediately receive the guidance they need. This dramatically reduces the learning curve, increases productivity, and helps customers realize value from their MPDV solutions faster.”

Key Benefits:

• Faster Software Adoption — Enables users to become productive with MES, APS, and MIP solutions in a fraction of the time.
• Instant Product Expertise — Delivers immediate conversational answers to system setup, administration, and application-related questions.
• Reduced Dependency on Experts — Makes specialized product knowledge accessible to every user.
• Interactive Learning Experience — Supports follow-up questions and guided exploration of advanced functionality.
• Multilingual Access — Removes language barriers for global teams through real-time translation.
• Significant Time Savings — Eliminates time-consuming searches through manuals and documentation.
• Maximum Data Security — The system relies exclusively on verified information sources and is hosted securely in the cloud.

With the Smart Guide, MPDV extends its AI capabilities beyond manufacturing analytics into user enablement and software intelligence. While the MPDV AI Suite focuses on optimizing manufacturing processes and production performance, the Smart Guide helps users unlock the full value of MPDV software through an intuitive, conversational experience.

http://www.mpdv.com